At Traenllyd Fychorven, we collect information that helps us provide better journalism education services. When you register for our programs or browse our website, we gather details that allow us to customize your learning experience and communicate effectively about our courses.

Personal information we collect includes your name, email address, phone number, educational background, and professional experience in journalism or related fields. We also collect technical information such as your IP address, browser type, device information, and how you interact with our website through cookies and similar technologies.

• Contact information including name, email, phone number, and mailing address
• Educational background and journalism experience details
• Payment information processed through secure third-party services
• Website usage data, cookies, and browsing behavior analytics
• Communication preferences and marketing consent status

Your information serves multiple purposes that directly benefit your learning journey with us. We use personal details to create and maintain your student account, process enrollments, and deliver course materials effectively. Communication about program updates, assignment deadlines, and important announcements requires access to your contact information.

We analyze usage patterns and learning behaviors to improve our curriculum design and identify areas where students might need additional support. This data helps us develop better journalism training materials and refine our teaching methodologies based on real student experiences.

• Processing course registrations and managing student accounts
• Delivering educational content and tracking learning progress
• Sending important course updates and program communications
• Improving website functionality and user experience
• Complying with legal requirements and maintaining business records
• Providing customer support and technical assistance

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our data storage systems use industry-standard encryption both in transit and at rest, ensuring that your information remains secure throughout our processing activities.

Regular security audits and updates to our protective systems help us maintain high standards of data protection. We limit access to personal information to authorized personnel who need this data to perform their job functions, and all staff members receive training on privacy protection procedures.

• SSL encryption for all data transmission between your device and our servers
• Secure cloud storage with regular backups and disaster recovery procedures
• Multi-factor authentication for administrative access to student data
• Regular security assessments and vulnerability testing
• Restricted employee access based on job responsibilities and need-to-know basis

Despite our robust security measures, no internet-based system can guarantee complete security. We encourage you to use strong passwords and keep your login credentials confidential to help protect your account.

Under the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have specific rights regarding your personal information that we collect and process.

You can request access to the personal information we hold about you, ask for corrections to inaccurate data, or request deletion of your information in certain circumstances. We will respond to such requests within reasonable timeframes as prescribed by applicable Indian privacy regulations.

• Right to access your personal information and understand how it's being used
• Right to correct inaccurate or incomplete personal data
• Right to delete your information subject to legal and contractual obligations
• Right to restrict processing in specific circumstances
• Right to receive information about data breaches that may affect you

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These small files stored on your device help us remember your preferences, maintain your login session, and analyze website performance.

We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period. Third-party analytics services help us understand website traffic patterns and user behavior to improve our services.

• Essential cookies required for website functionality and security
• Performance cookies that help us analyze website usage and improve user experience
• Preference cookies that remember your settings and customization choices
• Third-party analytics cookies from services like Google Analytics

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality and your ability to access some features of our learning platform.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and provide ongoing support for your educational journey with us.

Student records, including course completion certificates and academic progress, are typically maintained for seven years after program completion to support verification requests and continuing education planning. Financial transaction records are retained according to Indian taxation and business compliance requirements.

• Active student account data retained throughout enrollment period
• Course completion records maintained for seven years
• Financial records kept according to taxation requirements
• Marketing communication data deleted upon unsubscribe request
• Website analytics data aggregated and anonymized after two years

We work with trusted third-party service providers to deliver our educational services effectively. These partnerships involve limited data sharing under strict confidentiality agreements that protect your privacy rights and ensure appropriate use of your information.

Payment processing, email communications, and cloud storage services require sharing relevant personal information with specialized providers who maintain high security standards and comply with applicable privacy regulations.

• Payment processors for secure transaction handling
• Email service providers for course communications and updates
• Cloud storage providers for secure data backup and retrieval
• Analytics services for website performance monitoring
• Customer support platforms for technical assistance

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes. Any data sharing occurs solely to support your educational experience and our legitimate business operations.

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify registered users of significant changes through email communications and post updates on our website with clear indication of revision dates.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this privacy policy regularly to stay informed about how we protect your personal information.